Exchange Policy
At Seba, customer satisfaction is important to us. While we do not offer refunds, we are happy to provide exchanges under the following conditions:
Exchange Requirements
- Exchanges are accepted within 14 days of receiving your order.
- Items must be unused, unworn, unwashed, and returned in their original condition.
- For hygiene reasons, items that have been worn, washed, damaged, or altered cannot be exchanged.
- Exchanges are subject to product availability. If the requested item is unavailable, store credit may be issued.
- Customers are responsible for shipping costs related to exchanges unless the item received was defective or incorrect.
Defective or Incorrect Items
If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos of the product.
Please note: We do not offer refunds or cash returns under any circumstances.
How to Request an Exchange
To request an exchange, please contact our customer support before sending your item.
Email: Sebaaa.eg@gmail.com
Phone: +20 105 5678700