Exchange Policy

At Seba, customer satisfaction is important to us. While we do not offer refunds, we are happy to provide exchanges under the following conditions:

Exchange Requirements

  • Exchanges are accepted within 14 days of receiving your order.
  • Items must be unused, unworn, unwashed, and returned in their original condition.
  • For hygiene reasons, items that have been worn, washed, damaged, or altered cannot be exchanged.
  • Exchanges are subject to product availability. If the requested item is unavailable, store credit may be issued.
  • Customers are responsible for shipping costs related to exchanges unless the item received was defective or incorrect.

Defective or Incorrect Items

If you receive a defective or incorrect item, please contact us within 48 hours of delivery with photos of the product.

Please note: We do not offer refunds or cash returns under any circumstances.

How to Request an Exchange

To request an exchange, please contact our customer support before sending your item.