Terms & Conditions

These terms apply to every order placed on sebawear.com with SEBA (“we”, “us”). By placing an order you agree to them. Please read them before you check out — you are asked to confirm your agreement at the final step.

Placing an order is an offer to buy. Your order is accepted when we confirm it and begin preparing it for dispatch. If an item turns out to be unavailable after you order, we will contact you and you will not be charged for it.

All prices are shown in Egyptian Pounds (EGP). The price you see at checkout is the price you pay. If a price is listed in error we will contact you before dispatching and you may confirm or cancel the order.

Orders are paid cash on delivery. Payment is collected when your order reaches you. Card payment is not available yet; when it is, these terms will be updated before it goes live.

We deliver within Egypt at a flat rate of 85 EGP per order, shown separately at checkout. We will contact you to arrange delivery. Delivery times depend on your governorate and the courier.

You may cancel your order at any time before it is dispatched — contact us at info@sebawear.com or on the number below and we will cancel it at no cost. Once an order has been dispatched it can no longer be cancelled, and the exchange terms below apply instead.

Exchanges are accepted within 14 days of receiving your order. Items must be unused, unworn, unwashed and in their original condition with any tags attached.

We do not offer refunds or cash returns. An accepted exchange is for another size, another design, or store credit of the same value.

If an item arrives with a manufacturing fault, is damaged in transit, or is not what you ordered, contact us within 14 days of delivery with your order number and a photograph. We will replace it, or exchange it for another item of the same value, at our cost — including the cost of getting the item back to us.

This covers faults in the product. It does not cover ordinary wear, damage caused by misuse, or items altered after delivery.

We describe our products as accurately as we can. Colours may appear differently between screens, and measurements may vary slightly between items. If something is not as described, the faulty-items section above applies.

You are responsible for the accuracy of the delivery details you give us — an incorrect address or phone number is the most common reason an order does not arrive. How we handle your personal information is set out in our Privacy Policy.

The SEBA name, logo, designs, photography and site content belong to SEBA and may not be copied or used commercially without our written permission.

These terms are governed by the laws of the Arab Republic of Egypt, and the Egyptian courts have jurisdiction over any dispute arising from them.

SEBA
Building 12, شارع السعادة, Maadi, Cairo, Egypt
info@sebawear.com
+20 105 5678700